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Installer Now Uses Google Name Servers
Internet Business Box
Did you know that Google now offers public domain servers? They do. Anyone can use them.
There are some advantages to using Google's name servers. First of all, they are very fast. Google actually engineered them with the idea of making the Internet faster. DNS cache misses cause a lot of slow downs on the Internet and Google used their genius talent pool to someone make a better DNS server.
I don't know much about how that works, but I love that they offer these name servers for a number of reasons. I don't even know if they really are faster, but they offer a lot of advantages even if they aren't actually faster (and I suspect they are since that is why Google says they created them and offer them to the public).
One advantage I know exists is that they update from the root servers in an amazingly short period of time when authoritative name servers are changed at your registrar. We are talking minutes maximum and usually in terms of second between the time you change your authoritative name servers with your registar and Google's name servers are returning the correct IP address for your site from the new authoritative name servers.
Do you remember the days when it took days for DNS changes to propagate throughout the world? Usually it only takes hours with current technology, but if you use Google's name servers... it takes minutes or maybe only seconds.
How do you use Google's name servers? If you are using Windows, you just right click on your network connection and select "properties." Then select the IP4 protocol and find where it says "get name servers automatically" and change it to "use these name servers."
In the boxes that will become ungreyed, enter Google's public name servers which are:
8.8.8.8
8.8.4.4
They made them nice and easy to remember.
Here's another great advantage to using them... do you remember the last time your ISP went down and you were without Internet access?
About 50% of the time, Internet outages aren't actually connectivity outages. You have full connectivity to the Internet. It is just that your ISP's name servers are down so you can't resolve Google.com to whatever IP address... or any other site. So you can't browse unless you have memorized a bunch of IP addresses that you can type into the URL bar of your browser.
The next time you think your ISP is down, change your name servers to the above and see if you can browse... or if you have changed them to the above, change it back to whatever your ISP usually provides. About half the time, you will be able to browse again because you actually did have connectivity. You just couldn't resolve domains.
What does all this have to do with the Internet Business Box software installer?
Well... it used to use the name servers that were provided by our web-host. They were pretty reliable. We have reliable web-hosts.
But they propagated changes at a fairly typical rate. You would expect a new site to propagate DNS in a few hours.
Now we use Google's name servers so when you rehost your site and want to reinstall the Internet Business Box software on your newly rehosted site, you can do it just seconds or at most a couple of minutes after you make the DNS changes. You can use the installer just as soon as Google notices the change in name servers which is typically at most 5 or 10 minutes and usually just 10 or 20 seconds.
Another problem we used to have is that we use a great web-host that we recommend. So a lot of our customers use this web-host.
If you move from one server to another at our web-host, you could end up with a problem before today's change. You could end up with our server seeing only the local DNS... FOREVER... with propagation NEVER happening because our server was using the local DNS servers and they can get confused when you move from one server to another right within the same data center with the same hosting company.
We had one customer move a site from a Cpanel server to a Plesk server (our host supports both). Our installer was only ever seeing their old IP address though so it was impossible to install the Internet Business Box on their new site. Every time they would try, the installer would get their old IP address from DNS and would fail to connect or login because the password was different than their old site.
The installer now uses Google's name servers, so it will never get stuck with stale DNS entries. The installer resolves the domain name the same way a majority of the public Internet resolves it because Google is updating their name servers from the root name servers so often and so efficiently.
This is a change that won't be noticed by 99% of customers, but if you were having a problem with a particular mystery site that the installer couldn't install to... this change may be exactly what you need to get the Internet Business Box installed on the trouble domain.
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